I'm Shane Winkler, the Founder and Principal Consultant, is a data-driven leader and problem solver with a passion for helping organizations and small businesses streamline operations, make smarter decisions, and grow sustainably.

With a Master’s in Public Health, a background in health services administration, and over six years of progressive leadership experience at a leading New York fiscal intermediary, I’ve developed a deep expertise in process improvement, data analysis, and operational strategy. I currently serve as the Director of Continuous Improvement and Innovation at Independent Support Services, where I lead agency-wide initiatives to enhance efficiency, ensure compliance, and drive innovation across departments.

Over the years, I’ve successfully mentored rising leaders, implemented scalable systems, improved service delivery, and led projects that have had measurable impact on performance and growth. Now, I’m excited to bring that same strategic mindset to other nonprofits and small businesses looking to optimize their workflows, better understand their data, and build a stronger foundation for the future.

As a published researcher and presenter at national conferences, I bring a strong analytical and communication skill set. My work has led to sustainable process improvements, successful staff development, and key partnerships with organizations.

I thrive in environments that value continuous improvement and cross-functional collaboration.

Whether you're looking to improve a process, analyze your performance, or rethink how your team works, I’m here to help. Let’s build something better together.